Resetting Cloud Module/s at keypad using Mastercode: V2.1.3 panels

Modified on Tue, 2 Sep at 6:26 PM

Did you know that since V2.1.3 panel firmware for the Solution 2000 and 3000 that your End User can initiate a restart of the Cloud Module simply by using their Mastercode.





If you were to watch the module while this happens, you will see:



 the Orange LINK and Green 100Mb will LEDS turn OFF





the   TX   / RX / HEART LEDS will all cycle ON and OFF and then go out 


After approximately 30 seconds:




 the Orange LINK LED will start to Flash   and Green 100Mb LED will turn on SOLID 


The module will be back ONLINE.


This can be verified by performing either of the following


At any ICON Codepad enter Mastercode then [1][2][3] then # or AWAY


You will see    and 2    

Number is SOLID Module is ONLINE  

Number is FLASHING module is OFFLINE or NOT Enabled



At any TEXT Codepad  enter Mastercode then [-] key then [1][2][3]


It will show the ONLINE status of the Module/s as well as Cloud ID

Use [#] key to scroll through.  Press [-] to exit.



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