Concerning the RSC+ App:
We are performing essential server maintenance on Thursday 20th August from 8:00 PM Sydney time.
Maintenance window required approximately 2 – 4 hours.
During this window, you will experience intermittent disconnections across the RSC+ app.
What to expect during the maintenance window:
- Inability to arm or disarm your system via the app
- Push notifications will be temporarily paused
- Remote control panel access and adjustments will be unavailable
Note: Your local alarm system, sirens, and physical keypads remain fully functional and will continue operating as normal on-site.
Once the maintenance is complete, service will restore automatically. If you run into any connection issues after the maintenance window concludes; force close the RSC+ app on your phone and reopen it to re-establish the connection.
Thank you for your patience while we complete this important infrastructure update.
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