Note:


The following is an explanation of the RSC+ App Account setup and basic operation.


If you had done all the below and are still having issues please speak to your Installer as all settings in the panel or your network may not be correctly configured.



To use the Bosch Cloud Service and the RSC+ App  you would need to have either an S2000 or S3000 Control panel using either the B426-M IP module connected to your NBN or using the B450-M and B443 GSM-GPRS module using an GSM SIM card.

If the above have been correctly configured a User will have access to the Cloud Service and should allow connection through the App to the panel for control and setup of notifications.

 

 

  • For this service to work correctly , your system must have been configured by the Installer with the latest firmware in the system and in the modules as well as certain specific programming being activated in the system programming to allow Cloud access.

 

  • Depending on your service provider network settings may need to have been adjusted by your Installer or IT person to ensure connectivity can occur.


These settings will need to include the following:

  • Some iPhone 12 users may experience issues when trying to access RSC+ when connected to a 5G cell tower.
  • The B426-M by default is set to use IPV4 and not IPV6 network settings.
  • Most 5G operators require the remote connection device to provide IPv4/IPv6 and IPv6/IPv4 Address Translation to be enabled within their router.
  • Some routers do not support auto translation and require IPV6 to be enabled manually.
  • They will also need to ensure that then DNS Server settings are inputted in the router for IPV6, most use Google Domain Name System.:
    1. 2001:4860:4860::8888.
    2. 2001:4860:4860::8844.
  • The Router should have UPNP switched ON or have port 7700 forward to the local IP address of the B426-M
  • In the B426-M IP module settings can also be modified via AlinkPlus, an Installer would need to enable for  IPV6. If using DHCP you will only need to "Enable" IPV6 if supported by the router.

 

  • The RSC+ App can work on either IOS or Android devices, the most current App version is 1.3.4

 

  • Within the app there are also some specific settings that need to be adjusted.

 

 

When you create an RSC+ App Account you will do so with your email address and create a password.

 

 

You will receive an email to this account  that you must click on to acknowledge or VERIFY the Cloud Service 

account. If you do not do this the account will not be active and allow log in to occur.

 

 

 

You must then create a Panel profile in the App using the Cloud ID (UID) that is on the module but should also be on a sticker provided with it.

 

This is a Unique to your service only Cloud identifier.

 

 

Here is an example of what it will look like.

 


 

Normally the Installer will stick this on the box or your User Manual.

 

If you do not see it please speak to your Installer.

 

When your account is active and you log in you must then:

 

  • Click on ADD to create a panel profile.

 

  • Give it a name ( of your choice  eg: Home Alarm)

 

  • Enter this UID code manually or scan with your phone camera.

 

  • SAVE profile.

 

To then connect to your system, select the profile name , enter your system ARMING Code  and then hit Connect.

 

If all the other setup is done correctly and your panel has network connectivity out to the Bosch Cloud Service you should be able to see and control your system.

 

 

 

 

Before you connect to your panel via the App you need to ensure the following Notification Settings have been correctly set up.

 

While in the App

 

Select SETTINGS

 

 

The above notifications need to be on in the RSC+ App.

 

 

You must also ensure the following Notification Settings are correctly setup in your phone.

 

 

The above notifications need to be on in your DEVICE notification settings to correctly receive notifications.

 

 

All the above being set , your panel having network connection you should be able to both connect and control and also receive notifications.

 

Your module should be working as below.

 

 

Please have a look at all the above and if necessary you may need to speak to your Installer to have them verify all is correct.