As phone lines are now obsolete it is not common to do this but similar programming is done to use a Permaconn/ Multicom or similar.
Certain settings must be set in panel and Solutionlink software and must match .
In Solutionlink:
When you first log in

Select  Tools and then Preferences
On Communication Tab
Must set Modem PORT /and Modem Initialisation command string

Save settings
Exit and go to Customers
Select the panel profile
On the Connection Tab set the Modem Panel Phone number and Modem Baud Rate

Save changes
Under Comms Tab.
The following must match what is in the panel.
- If they do not connection will not occur
 

Save Settings
You should now be able to connect to the panel using the modem.
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