If you have a panel using V2.1.0 firmware you must now use AlinkPlus V6.1.13   to see this version panel.



It is Downloadable for free from Bosch AU website:


https://commerce.boschsecurity.com/au/en/Solution-2000-3000-Control-Panel/p/17607640587/


Select DOWNLOADS


Select Software



Click on en-US to download and then install.


We would suggest to Backup your existing AlinkPlus  database of panels to ensure no issues.


In AlinkPlus  Select FILE   then Backup Database


Follow onscreen prompts to create an   ".WBF"   AlinkPlus back of your database.


Select a location to SAVE :  for example to your Downloads folder


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If necessary you can then RESTORE this in the same manner under FILE  then  Database Restore.